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Wayteller
Wayteller is a new products from Xor Systems, which has spun out of some work we did in conjunction with Cadw, in particular, at Raglan Castle and also at White Castle, both in Monmouthshire. We were exploring new means of delivering content to visitors to the multitude of sites owned by Cadw. We trialled a Bluetooth based system at Raglan Castle, and got an extremely favourable response from the public.
An important aspect of the system is that information is delivered to the visitor according to their location. This has long been a technology favoured by Xor Systems, with previous work we have done on Eyeglass and on theatre systems. The information you want varies according to your current location. We meet this all the time on journeys and on visits; information is both temporal and location sensitive. We believe this is important in heritage sites. As you explore a heritage site, you want new information based on where you are now. Imagine exploring Waterloo battlefield and hearing a story from Napoleon's viewpoint. Now move over to the English lines and then hear another story from Wellington's viewpoint.
In the same vein, imagine walking Hadrian's Wall and having the next chapter in a story that describes the entire length of the Wall, that provides information relevant to the point you're standing at.
What we have created is Wayteller, which is what could be described as an electronic signpost. We have a simple box that is designed to sit on top of a standard signpost pole, in the expectation that there are already signposts available. The unit is self-powered, because it contains a solar panel. This makes installation simple.
Bluetooth
We use Bluetooth to transfer an audio file to a mobile phone. The user is first asked for permission and the transfer begins once they accept it. It takes around 20 seconds, depending on the size of the file. The user can then play the audio file on their phone.
The appeal is that the users provide the audio device, they are responsible for checking there is enough battery charge and they can take it away at the end of the day.
Content
We aim to provide an informative and entertaining experience and use experienced developers of audio guides. We want to create an experience that will stay in the memory. We want to avoid a dry tone, we want to entertain. We will have an overall story and design different parts of the story according to the planned location for the Wayteller devices. Audio is an effective way to deliver memorable information, especially if it is done well. Humans have a long history of aural story telling.
For more information, please visit our site dedicated to Wayteller.